Arriving at Kuala Namu International Airport and planning to explore Medan or beyond? Renting a car offers fantastic freedom, but it’s good to know what to expect with the pickup process, potential costs, and the local driving conditions. This guide will walk you through everything you need to arrange a rental car smoothly.
Rental car desks are generally located within the arrivals area of the airport, often grouped together for convenience. Follow the signs for ‘Car Rental’ or ‘Ground Transportation’ after you collect your luggage. Several companies typically operate at Kuala Namu, offering a range of vehicles. You’ll commonly find options from well-known providers.
The best car for you depends on your travel plans. Here are some popular choices:
| Economy (e.g., Daihatsu Ayla) | $15 - $25 |
| Compact (e.g., Toyota Yaris) | $20 - $30 |
| Mid-Size (e.g., Toyota Corolla) | $25 - $40 |
| SUV (e.g., Toyota Rush) | $40 - $60 |
| Minivan (e.g., Toyota Innova) | $50 - $80 |
| Luxury (e.g., Mercedes-Benz C-Class) | $80+ |
Prices change by season and availability.
Generally, you’ll need a valid driver’s license from your home country. An International Driving Permit (IDP) is often recommended, and sometimes required, especially if your license isn’t in English. The minimum age to rent a car is usually 21, but some companies may have a higher age requirement, and drivers under 25 may face additional fees. Be prepared to present your passport and a major credit card in the driver’s name for the deposit. Debit cards are sometimes accepted, but often with restrictions.
Rental companies will offer various insurance options. Collision Damage Waiver (CDW) covers damage to the rental car itself. Theft Protection covers loss or damage due to theft. Pay attention to the ‘excess’ – this is the amount you’re still responsible for in case of damage or theft. You can often reduce the excess by purchasing additional insurance, but consider if your existing travel insurance or credit card benefits already provide coverage. Don’t hesitate to ask the rental agent to clearly explain the terms of each insurance option.
Driving in Medan and surrounding areas can be busy. Roads are generally well-maintained in city centers, but conditions can vary in more rural areas. Toll roads are common, and you’ll typically pay using an electronic toll card or cash. Parking is available in most areas, but be mindful of designated parking zones. Speed limits are generally posted in kilometers per hour, but traffic flow often dictates the actual speed. Be prepared for motorcycles weaving through traffic, and always drive defensively.
An IDP is often recommended, and sometimes required, especially if your driver’s license isn’t in English. Check the specific requirements of the rental company.
Major credit cards are generally required for the deposit. Debit cards may be accepted with restrictions.
The excess is the amount you’re still responsible for paying in case of damage or theft, even with insurance.
Yes, toll roads are common in and around Medan. You can pay with an electronic toll card or cash.
Parking is generally available, but be aware of designated parking zones and potential fees.
In Indonesia, they drive on the left side of the road.
Yes, but you’ll usually need to add them to the rental agreement and pay an additional fee.
Report any damage to the rental company immediately and follow their instructions for filing a claim.
GPS systems are often available for rent, or you can use a smartphone navigation app.
Rental cars should include a spare tire and tools. If you’re unsure how to change a tire, contact the rental company for assistance.
Driving at night is possible, but be extra cautious due to reduced visibility and increased traffic.
Most cars use gasoline (petrol). Fuel stations are readily available.