Car Rental at Sisingamangaraja XII International Airport (DTB) – Pickup, Prices, and Local Driving Tips

Arriving at Sisingamangaraja XII International Airport (DTB) and planning to explore Siborong-Borong and the surrounding areas? Renting a car offers flexibility, but it’s good to know what to expect with the pickup process, potential costs, and local driving conditions. This guide will help you navigate car rental at the airport and on Indonesian roads.

Finding Your Rental Car

Rental car desks are generally located within the arrivals hall of the airport. Follow the signs for ‘Car Rental’ or ‘Ground Transportation’ after you collect your luggage. Most companies offer a shuttle service to an off-airport parking facility where the cars are kept, so be prepared for a short transfer. Several companies commonly operate at Sisingamangaraja XII International Airport, including options for a range of budgets and vehicle types.

Popular Car Choices at DTB

The best car for you depends on your travel plans. Here are some popular choices:

Economy $20 - $35 / day
Compact $25 - $40 / day
Intermediate $30 - $50 / day
SUV (Small) $45 - $70 / day
SUV (Standard) $60 - $90 / day
Luxury $80 - $150+ / day

Prices change by season and availability.

What You’ll Need to Rent

To rent a car in Indonesia, you’ll typically need a valid driver’s license from your home country, and an International Driving Permit (IDP) is highly recommended. The minimum age is usually 21, but some companies may require renters to be 25 or older. Be prepared to present your passport and a major credit card in the renter’s name. A security deposit will be held on your card – the amount varies, but it can be several hundred US dollars. Payment is almost always by credit card; debit cards are rarely accepted.

Understanding Your Insurance Options

Rental companies will offer various insurance options. Collision Damage Waiver (CDW) covers damage to the rental car itself. Theft Protection covers loss or damage due to theft. Often, these come with an ‘excess’ – the amount you’re still responsible for paying in case of damage or theft. You can reduce the excess by purchasing additional insurance, but this adds to the cost. Check if your credit card or existing car insurance provides any coverage before you travel. Don’t hesitate to ask the rental agent to clearly explain the terms of each insurance option.

Driving in Indonesia

Driving in Indonesia can be different from what you’re used to. Roads vary in quality, and traffic can be heavy, especially in urban areas. Toll roads are common on major routes; have small bills ready as many toll booths don’t accept credit cards. Parking can be challenging in cities, and it’s wise to use designated parking areas. Speed limits are generally posted in kilometers per hour, but they aren’t always strictly enforced. Be aware of motorbikes, which are a very common form of transportation, and drive defensively.

FAQ

Do I need an International Driving Permit?

An International Driving Permit is highly recommended, even if your home country license is accepted. It simplifies things and avoids potential issues.

What forms of payment are accepted?

Rental companies almost always require a major credit card in the renter’s name for both payment and the security deposit.

What is the ‘excess’ on insurance?

The ‘excess’ is the amount you’re still responsible for paying if the car is damaged or stolen, even with insurance.

Can I add an additional driver?

Yes, but you’ll need to declare the additional driver at pickup and they’ll likely need to be listed on the rental agreement.

Are automatic cars readily available?

Automatic cars are available, but manual transmission vehicles are more common and often cheaper.

What should I do if I get a flat tire?

Rental cars should include a spare tire, jack, and wheel wrench. The rental company should provide instructions or a roadside assistance number.

Is GPS navigation included?

GPS navigation is often available as an add-on, or you can use a smartphone navigation app.

What about toll roads?

Toll roads are common. Keep small bills handy, as not all toll booths accept credit cards.

Is it safe to drive at night?

Driving at night is possible, but be extra cautious due to potentially poor road conditions and less predictable traffic.

What if I return the car late?

Late returns usually incur extra charges, often calculated per hour or day.

Should I take photos of the car before driving away?

Yes, absolutely. Document any existing damage with photos or video before leaving the rental lot to avoid disputes later.

What is the typical fuel policy?

Most rentals offer a 'full to full' fuel policy – you pick up the car with a full tank and return it full.

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