Car Rental at O'Hare International Airport (ORD) – Pickup, Prices, and Local Driving Tips

Arriving at O'Hare and planning to explore Chicago or beyond? Renting a car offers flexibility, but the process can feel a little overwhelming after a flight. This guide covers everything from finding your rental company to understanding the roads, helping you start your journey smoothly.

Finding Your Rental Car

Most rental car companies operate from the ground transportation center, easily accessible from all terminals via the Airport Transit System (ATS) – a free, automated train. Follow signs for ‘Rental Cars’ after you collect your luggage. You’ll typically find desks for most major companies within the center, and shuttle buses transport you to the actual car pickup areas. Expect a short wait for the shuttle, especially during peak times.

You’ll generally find a good selection of companies at O'Hare, including well-known names. The specific companies available can change, so it’s always best to check directly with each provider for the most up-to-date information.

Popular Car Choices at O'Hare

The best car for you depends on your needs. Here’s a quick overview of common choices:

Economy $30 - $50 / day
Compact $35 - $60 / day
Mid-Size $40 - $70 / day
Standard $45 - $80 / day
SUV (Small/Mid) $60 - $120 / day
Luxury $80+ / day

Prices change by season and availability.

What You’ll Need to Rent

Generally, you’ll need a valid driver’s license, a major credit card in your name, and a passport if you’re an international traveler. Most companies require renters to be at least 21 years old, though fees may apply for drivers under 25. A security deposit is usually held on your credit card – this covers potential damage or extra mileage. The amount varies, but expect several hundred dollars. Payment methods are typically major credit cards; debit cards may be accepted with restrictions.

Understanding Your Insurance Options

Rental companies will offer various insurance products. Collision Damage Waiver (CDW) covers damage to the rental car itself. Theft Protection covers loss due to theft. Excess insurance reduces the amount you’d pay out-of-pocket in case of damage or theft. Check if your existing auto insurance or credit card provides coverage before purchasing additional insurance at the rental counter. Don’t hesitate to ask the agent to explain the details of each option clearly.

Driving in the United States

Roads in Illinois are generally well-maintained. Speed limits are posted in miles per hour. Be aware of toll roads, particularly around Chicago. Many accept electronic toll collection (like I-PASS), but cash is often accepted as well. Parking can be expensive in the city, so factor that into your budget. Familiarize yourself with local traffic laws and be prepared for varying traffic conditions, especially during rush hour.

FAQ

Where do I pick up my rental car?

Rental car desks are located in the ground transportation center, accessible via the free ATS train from all terminals. Shuttles take you from the desks to the car pickup areas.

What documents do I need?

You’ll typically need a valid driver’s license, a major credit card, and a passport if you’re not a US resident.

What if I damage the rental car?

If you purchased CDW, it will cover the damage up to the policy limits. Otherwise, you’ll be responsible for the cost of repairs.

Can I use a debit card?

Some companies accept debit cards, but often with stricter requirements and potential restrictions.

What is the minimum age to rent?

Most companies require renters to be at least 21, with potential fees for those under 25.

Do I need insurance?

Check if your existing auto insurance or credit card provides coverage. Rental companies offer additional insurance options.

Are tolls common in Illinois?

Yes, especially around Chicago. Be prepared for toll roads and have a payment method ready.

What side of the road do I drive on?

In the United States, you drive on the right side of the road.

What about parking in Chicago?

Parking can be expensive, especially in the downtown area. Look for parking garages or metered street parking.

What if my flight is delayed?

Contact the rental company as soon as possible to inform them of your delay. They may adjust your reservation.

Is GPS included with rentals?

GPS is often available as an add-on, or you can use a smartphone navigation app.

What is the 'excess' on insurance?

The excess is the amount you're responsible for paying towards any damage before the insurance covers the rest.

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