Terms and Conditions

Welcome to Odyssey Packages! These terms and conditions govern your use of our website and the services provided by our online travel agency. By using our website and making bookings through our platform, you agree to be bound by these terms and conditions. Please read them carefully before using our services.

1. General Terms

1.1 Scope of Services: Odyssey Packages acts as an intermediary between you and various third-party suppliers (such as hotels, airlines, car rental agencies, transfer services, and cruise lines) to facilitate your travel arrangements. We provide a platform for you to search, compare, and book hotels, airfare, car rentals, transfers, and cruises. We do not own or control any of the services provided by these third-party suppliers.

1.2 Eligibility: By using our services, you affirm that you are at least 18 years old and have the legal capacity to enter into a contract. If you are making a booking on behalf of others, you warrant that you have their consent and authority to do so.

1.3 Accuracy of Information: While we strive to provide accurate and up-to-date information, we do not warrant or guarantee the accuracy, completeness, reliability, or suitability of any information provided on our website. It is your responsibility to verify all information provided by third-party suppliers before making any bookings.

1.4 Account Security: You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

2. Bookings and Payments

2.1 Booking Process: When you make a booking through Odyssey Packages, you will be required to provide certain personal information and payment details. By completing a booking, you authorize us to transmit your information to the relevant third-party supplier for the purpose of facilitating your reservation.

2.2 Pricing and Availability: The prices displayed on our website are provided by the third-party suppliers and are subject to change without notice. While we strive to provide accurate pricing information, errors may occur. We reserve the right to cancel or modify any bookings that may be affected by such errors.

2.3 Payment: All bookings must be paid for in full at the time of reservation, unless otherwise stated. We accept various payment methods, including credit cards and online payment platforms. By providing your payment information, you authorize us to charge the applicable amount for your booking.

2.4 Currency Conversion: If you make a booking in a currency other than your local currency, the total amount charged may be subject to currency conversion fees and fluctuations in exchange rates. We are not responsible for any additional fees or charges imposed by your bank or credit card issuer.

3. Cancellations, Changes, and Refunds

3.1 Cancellation and Change Policies: Each third-party supplier may have its own cancellation and change policies, which may vary depending on the type of service booked. It is your responsibility to familiarize yourself with the applicable policies before making a booking. We will provide you with the relevant supplier’s terms and conditions upon confirmation of your reservation.

3.2 Cancellation and Change Fees: If you wish to cancel or modify a booking, you may be subject to cancellation or change fees imposed by the third-party supplier. These fees are determined by the supplier and are beyond our control. We will inform you of any applicable fees before proceeding with the cancellation or change.

3.3 Refunds: Refunds for cancelled bookings, changes, or no-shows are subject to the third-party supplier’s refund policy. We will facilitate the refund process on your behalf, but we do not guarantee any refunds and shall not be held liable for any delays or failures in the refund process.

4. Liability and Disclaimers

4.1 Limitation of Liability:

 Odyssey Packages shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of our services or any services provided by third-party suppliers. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

4.2 Indemnification: You agree to indemnify and hold Odyssey Packages, its officers, directors, employees, and agents harmless from any claims, damages, losses, liabilities, costs, or expenses arising out of or in connection with your use of our services, your breach of these terms and conditions, or your violation of any applicable laws or regulations.

4.3 Third-Party Suppliers: We do not endorse or guarantee the services provided by third-party suppliers. Any issues, disputes, or claims arising from your interactions with these suppliers are solely between you and the supplier. We recommend that you review the terms and conditions of the suppliers before making any bookings.

4.4 Force Majeure: We shall not be liable for any delays, interruptions, or failures in the provision of services caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, strikes, lockouts, or terrorist acts.

5. Intellectual Property

5.1 Ownership: The content and materials on our website, including but not limited to text, images, logos, and trademarks, are the property of Odyssey Packages or its licensors. You may not reproduce, modify, distribute, or display any of these materials without our prior written consent.

5.2 Feedback: We welcome your feedback and suggestions regarding our services. By providing us with feedback, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your feedback for any purpose.

6. Governing Law and Dispute Resolution

6.1 Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

6.2 Arbitration: Any disputes or claims arising out of or in connection with these terms and conditions shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. The arbitration shall be conducted in [Jurisdiction], and the language of the arbitration shall be [Language].

7. Amendments and Termination

7.1 Amendments: We reserve the right to modify or amend these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms and conditions periodically for any updates or changes.

7.2 Termination: We may, at our sole discretion, terminate or suspend your access to our services at any time, without prior notice or liability, for any reason, including but not limited to your breach of these terms and conditions.

Thank you for choosing Odyssey Packages! If you have any questions or concerns about these terms and conditions, please contact our customer support team.