Car Rental at Juanda International Airport (SUB) – Pickup, Prices, and Local Driving Tips

Arriving at Juanda International Airport and planning to explore Surabaya and beyond? Renting a car offers fantastic freedom, but it’s good to know what to expect with the pickup process, potential costs, and the local driving conditions. This guide will walk you through everything you need to know to get on the road with confidence.

Finding Your Rental Car

Rental car desks are generally located within the arrivals area of the airport. Follow the signs for ‘Car Rental’ or ‘Ground Transportation’ after you collect your luggage. Most companies offer a shuttle service to an off-airport facility where the cars are parked, so be prepared for a short transfer. Several well-known companies typically operate at Juanda, including options for a wide range of budgets and vehicle types.

Popular Car Choices at Juanda Airport

The best car for you depends on your travel plans. Here are some popular choices:

Prices change by season and availability.

For city driving, an economy or compact car is often ideal. If you’re planning to explore more rural areas or travel with a group, an SUV provides more space and comfort. Luxury vehicles are available if you prefer a more premium experience.

What You’ll Need to Rent

Generally, you’ll need a valid driver’s license held for at least one year. An International Driving Permit (IDP) is often recommended, especially if your license isn’t in English. The minimum age to rent a car is usually 21, but drivers under 25 may face additional fees. Be prepared to present your passport and a major credit card in the driver’s name. Rental companies will typically require a security deposit, which is held on your credit card and released upon the car’s safe return. Payment methods are usually major credit cards; debit cards are sometimes accepted with restrictions.

Understanding Your Insurance Options

Rental companies will offer various insurance options. Collision Damage Waiver (CDW) covers damage to the rental car itself. Theft Protection covers loss or damage due to theft. Often, there’s an ‘excess’ – the amount you’re still responsible for in the event of damage or theft. You can reduce this excess by purchasing additional insurance. Check if your existing travel insurance or credit card provides rental car coverage before accepting additional insurance at the desk. Don’t hesitate to ask the rental agent to clearly explain the terms of each insurance option.

Driving in Indonesia: A Few Things to Know

Driving in Indonesia can be different from what you’re used to. Roads in major cities like Surabaya are generally well-maintained, but traffic can be heavy. Toll roads are common, and you’ll typically pay with cash or an electronic toll card. Parking is available in most areas, but be mindful of designated parking zones. Speed limits are generally posted in kilometers per hour. Be aware that driving styles can be assertive, so stay alert and drive defensively.